Privacy and Policy
Welcome to Huggo. These Terms & Conditions govern your access and use of our platform, tools, and services designed exclusively for event vendors, suppliers, and service providers. By creating an account or using our services, you agree to abide by these terms.
At Huggo, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Eligibility & Vendor Accounts
Our platform is strictly for registered vendors, suppliers, event professionals, and business entities.
You must provide accurate and current information during registration.
You are responsible for maintaining confidentiality of your login credentials and all activity under your account.
2. Acceptable Use
You agree not to:
Misuse the platform for illegal or unauthorized activities
Upload harmful content (malware, abusive text, offensive materials)
Copy or distribute our content or software without permission
Use Huggo to spam, scam, or mislead clients or other vendors
We reserve the right to suspend or terminate accounts involved in violations.
3. Subscriptions, Payments & Refund Policy
Paid features are available on subscription plans with fees clearly displayed on the Pricing page.
Subscription charges are non-refundable once a purchase is completed.
Users may cancel anytime, but no refunds will be issued for partial billing periods.
Discounts may apply for annual plans as mentioned on our pricing section.
Failure to make timely payments may result in restricted access to premium features
4. Limitation of Liability
Huggo is not responsible for:
Disputes between vendors and their clients
Business losses, revenue reduction, or missed opportunities
Errors caused by user-provided data
Our liability will never exceed the amount paid to us for services within the last 6 months.
5. Third-Party Services
Some features may integrate with external services such as emails, analytics, or payment gateways. We are not responsible for outages, errors, or issues caused by third-party platforms.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
7. Data Ownership
You retain complete ownership of the data you upload to the platform. By using Huggo, you grant us permission to process this data solely to provide our services.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at [email protected]